Refund policy

We truly appreciate your trust in our product. Please read our Return and Refund Policy carefully before making a purchase.

1. No Returns or Exchanges

As our product is a medical formulation, we do not accept returns or exchanges once the product has been delivered. This policy ensures the highest standards of hygiene and product safety for all our customers.

2. Damaged or Defective Products

We take great care in packaging your order securely. However, if your product is damaged, leaked, or defective upon arrival, please contact us within 48 hours of receiving your order.

To help us resolve your issue quickly, please share:

Your order number

Clear photos of the damaged or defective product and the packaging

Once verified, we will arrange for a replacement or refund as applicable.

3. Refund Process

Approved refunds will be processed to your original method of payment within 5–7 business days after confirmation.

4. Contact Us

If you have any questions or need assistance, please reach out to us at:
📧 [thesecretayurveda@gmail.com]
📞 [+91 89858 66611]